Make a Payment

• How do I pay for my assessment?

For your convenience, we offer several payment options:

Option 1: Mail-In Your Payment to the following address:

HTELF- Telfair Community Association

c/o Goodwin Processing Center

PO Box 93447

Las Vegas, NV 89193-3447

Option 2: TownSq website www.townsq.io or mobile application. Your account balance is also available when you log in to your TownSq account.

From the web:

1. Log in to TownSq at https://app.townsq.io/login 
2. From the top of your home page feed, select the account you’d like to make a payment on.
3. Click “make a payment” to choose from a menu of options, including paying your open balance, setting up a recurring payment, or making a one-time custom payment.

From the TownSq App:

1. From the top of your mobile feed, choose the account you’d like to make a payment on.
2. Click “make a payment” to choose from a menu of options, including paying your open balance, setting up a recurring payment, or making a one-time custom payment.

TownSq offers both ACH and debit/credit card payment options. When making credit card payments online, a $1.50 convenience fee plus 3.5% of the total payment amount is applied, based on your assessment. There is also a $1.95 convenience fee when paying by e-check.

Option 3: Bank Bill Pay Service - If you use a bill payment service that automatically makes payments for you, please update the payee's name and the payment address to the PO Box address referenced above.  Please note your account number and association code (HTELF) in the memo section of your check. 

• Can I pay my assessment with a credit/debit card? 

Yes, credit/debit cards are accepted through TownSq. 

From the web:

1. Log in to TownSq at https://app.townsq.io/login
2. From the top of your home page feed, select the account you’d like to make a payment on.
3. Click “make a payment” to choose from a menu of options, including paying your open balance, setting up a recurring payment, or making a one-time custom payment.

From the TownSq App:

1. From the top of your mobile feed, choose the account you’d like to make a payment on.
2. Click “make a payment” to choose from a menu of options, including paying your open balance, setting up a recurring payment, or making a one-time custom payment.

TownSq offers both ACH and debit/credit card payment options. When making credit card payments online, there is a $1.50 convenience fee plus 3.5% of the total payment amount, as assessed. There is also a $1.95 convenience fee when paying by e-check.

• What is my property code?

Your Property Code is HTELF.

What is the Management ID? 

6587

• When is my assessment due?

Assessments are collected annually and are due on January 1. Homeowners may pay in three installments: December 1, January 1, and February 1.  

• Are there any fees associated with online payments?

When making credit card payments online, a $1.50 convenience fee applies, plus a 3.5% fee on the total payment amount. This fee is based on your assessment. When making a payment via e-check, a $1.95 convenience fee applies.

• Why does my account show a negative number?

A negative number means that you have a credit balance. 

• I received a letter about a past-due assessment. Who can I talk to about these fees?

Contact our Resident Care team Monday through Friday, 8 AM to 6 PM, by phone at 855-289-6007 or via email at info@goodwintx.com. Live Chat is available on our website at www.goodwin-co.com. 

• Who can I talk to about setting up a payment plan?

Contact our team at delinquencies@goodwintx.com. A member of our team will be happy to assist you. 

• How do I update my Western Alliance payment information?

To update existing Western Alliance recurring payments, click here.

• How do I cancel my Western Alliance auto-draft?

To update existing Western Alliance recurring payments, click here.

• What is my assessment paying for?

Your community’s assessment pays for the association's operating expenses. This can include Telfair Central Hall facility maintenance, utilities, pool, landscaping, staffing, property taxes, and insurance. 

• Where can I find my account number?

You can find your account number in your intro letter (11/19/25), in your billing statement, or in your coupon book. If you cannot locate your account number, please don't hesitate to contact our Resident Care team at 855-289-6007.